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  Keynote Research Panel

 

Details 
 Even the best Web sites are sometimes hard to use. It's easy to get lost or confused while trying to research an investment, buy a gift, review sales forecasts or complete a business transaction online. The 150,000 member Keynote Research Panel gives you the chance to speak out and make everyone's online experience more enjoyable. As a panelist, you’ll evaluate leading Web sites and provide vital feedback on your experience.

The 160,000 members of the Keynote Research Panel take the responsibility of evaluating Web sites very seriously and often make extensive comments about their experience. On average, panelists write a full page of unprompted comments for each customer experience evaluation they complete! This detailed feedback from panelists is a treasure trove of customer insight for our clients.

Clients often come to Keynote with a theory about why customers have problems on their site but discover -- through the help of our panelists -- that the problem lies elsewhere. Without the help of the Keynote Research Panel, many sites would not be able to pinpoint what needs to be improved.

True Success Story
Keynote panelists help eBay understand not only how customers behave on their site, but why they do what they do. This gives eBay the insight they need to improve the customer experience. "Working with Keynote gave us powerful insights into how our community of users thinks about and interacts with eBay. This learning is a critical part of our long-term strategy to grow the business," said Michael Dearing, eBay's Director of Strategic Development.


In addition to knowing that your feedback is helping to improve the Web, you may also receive a reward for participating in some evaluations. These rewards often come in the form of a gift certificate to a popular online retail store.
Rating:  Rewards: Gift certificates Payments: Gift certificates
Referral: No Members: International Location: USA
Comments: None



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